Shipping policy

At Anoxia Mart, we are committed to delivering your orders in a timely and reliable manner. Please review our Shipping Policy carefully before placing an order.

Order Processing

• All orders are processed within 1–3 business days after payment confirmation.
• Orders are not processed or shipped on weekends or public holidays.
• During peak seasons, sales events, or holidays, processing times may be extended.

Shipping Time

Estimated delivery times are as follows:

• Pakistan: 3–7 Business Days
• International Orders: 7–21 Business Days

Please note that delivery times are estimates and may vary depending on courier services, customs clearance, weather conditions, and other unforeseen circumstances.

Shipping Charges

Shipping charges are calculated at checkout and displayed before order confirmation.

From time to time, Anoxia Mart may offer free shipping promotions on selected products or order values.

Order Tracking

Once your order has been shipped, tracking information will be provided via email, SMS, or other available communication methods.

Customers are responsible for tracking their shipments using the provided tracking details.

Incorrect Address Information

Customers must provide complete and accurate shipping information at checkout.

Anoxia Mart is not responsible for delays, failed deliveries, or lost shipments resulting from incorrect or incomplete address details provided by the customer.

Lost or Damaged Packages

If your order arrives damaged, please contact us within 48 hours of delivery and provide photos of the damaged item and packaging.

We will work with the shipping carrier to investigate lost or damaged shipments and provide an appropriate resolution where applicable.

International Shipping

International customers are responsible for any customs duties, taxes, import fees, or other charges imposed by their country's customs authorities.

These fees are not included in the product price or shipping cost.

Shipping Delays

Anoxia Mart is not responsible for shipping delays caused by:

• Courier service disruptions
• Customs inspections
• Weather conditions
• Natural disasters
• Public holidays
• High order volumes

Contact Information

For shipping-related questions or support, please contact us:

Anoxia Mart
📞 Phone: 0323-5142246
📧 Email: support@anoxiamart.com

Thank you for choosing Anoxia Mart. We value your trust and strive to provide a smooth and reliable shopping experience.